If for any reason you are not happy with the trial products, please contact us and let us know. We will arrange a date & time with you for collecting back the products and a full refund will be issued to you within 3 working days.
Unfortunately at the moment Ecosa only provides free shipping to HK. You are required to arrange and pay all logistic fees including tariffs, for the shipments to overseas or to non-HK areas. Items are also not entitled to either 100-night trial or 15-year warranty. Apologies for any inconvenience caused.
To ensure safety, all orders deliveries will be stopped when Black Rainstorm, Typhoon Signal no. 8 or above is hoisted. We will reschedule your delivery to the next business day. Please contact our staff at [email protected] for enquiries. Sorry for any inconvenience caused.