If for any reason you are not happy with the trial products, please contact us and let us know. We will arrange a date & time with you for collecting back the products and a full refund will be issued to you within 3 working days.
Unfortunately at the moment Ecosa only provides free shipping to HK. You are required to arrange and pay all logistic fees including tariffs, for the shipments to overseas or to non-HK areas. Items are also not entitled to either 100-night trial or 15-year warranty. Apologies for any inconvenience caused.
Unlike traditional mattress companies, we don't waste money on large showrooms full of pushy salespeople on big commissions. Instead, we sell our mattress directly online and pass the savings onto you. Fast & free delivery directly to your door-step.
The mattress is delivered in a medium setting with the blue layer on top. Ecosa mattress consists of 3 different firmness of layers. After unzipping the mattress cover and the waterproof cover, you can adjust the firmness by flipping the inner layers.
Put the G-7 memory foam layer (colour blue) on top for a medium level of firmness. Place the ECO-Tex layer (colour white) on top for medium-firmness. The Ergonomic HD Breathable Support Layer (colour yellow) should go on top if you prefer a firm mattress. The default setting is G-7 memory foam on the top.