If for any reason you are not happy with the trial products, please contact us and let us know. We will arrange a date & time with you for collecting back the products and a full refund will be issued to you within 3 working days.
There is no need to keep the boxes. To be eligible for return, please take a photo of the mattress label on the package and keep the products and accessories in a clean condition with no rips, tears or stains.
Unlike traditional mattress companies, we don't waste money on large showrooms full of pushy salespeople on big commissions. Instead, we sell our mattress directly online and pass the savings onto you. Fast & free delivery directly to your door-step.
No worries. No mattresses are harmed in this process! It will live up to its 15-year warranty with the proper care.
If you're not happy with your mattress after testing it for yourself, you can always return it for a full refund of the purchase price under our 100 Night Guarantee.
Our goal has always been making the highest quality product for our customers, and after trying to make pretty expensive mattresses in Australia, we went for a solution. We source the best quality raw materials from around the world and manufacture our products in China at a factory that uses the latest German made machines. The result, is a better product at a way more affordable price.
Yes, you are welcomed to place order now to secure stocks first. You may choose a later dispatch date by select the Standard Delivery (Later). Please note that we only deliver on Monday to Saturday, excluding public holidays. It is also worth noting that our 100 night trial starts counting from the day the order is delivered, not the date it was ordered.
We can change your delivery information as long as your item has not been dispatched, once it has been dispatched, it is difficult for us to change your details however please contact our friendly team and we'll do our best to help.
Yes. You can ask anyone you trust to receive the order on behalf of you.
Please leave the name and contact of the recipient while filling the delivery details.
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